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HR & performance glossary

The terms, defined plainly.

Short definitions of the performance management and talent terms that come up when you review a process or evaluate software — what each one means, where it goes wrong, and how it works in practice.

  • 360 review

    A review that collects feedback about one employee from their manager, peers, direct reports and other colleagues, alongside their own self-assessment.

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  • 9-box grid

    A three-by-three matrix that places each employee by current performance on one axis and potential on the other, used in talent reviews and succession planning.

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  • Calibration session

    A meeting in which managers review and adjust the performance ratings they have proposed so the same standard applies across teams before ratings are final.

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  • Competency framework

    A structured description of the skills, knowledge and behaviours an organisation expects in its roles, broken into proficiency levels described through observable behaviour.

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  • OKR vs KPI

    OKRs describe a change to achieve within a set period through an objective and measurable key results; KPIs are ongoing measures of how a role, team or process is performing.

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  • Skills matrix

    A grid of people against the skills or competencies their work requires, showing the level each person has reached and where a team has gaps.

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  • Succession planning

    The process of identifying critical roles, naming the people who could step into them and developing those people so they are ready when a vacancy arises.

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  • Talent review

    A meeting in which leaders discuss the people in their part of the organisation as a group — performance, potential and readiness — to plan development and succession.

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From definition to practice

See how these fit together in one platform

Goals, competencies, 360° feedback, calibration, development plans and succession share one record in CLEAR Talent. The solutions overview shows each of them.